Skip to main content
NY.gov Portal State Agency Listing

New York Vista
Business
Education
Family
Health
Law and Order
Consumer Info
Environment
Government
Housing
Transportation
Career / Employment
Licenses & Credentials
Recreation / Tourism
Tax Information
How Do I?
Open Meeting Webcasts
  Business > Complaints
  Related Links   

 

Question What Can I do if unwanted charges appear on my telephone bill?

Answer 'Cramming' is the practice where a company places unauthorized charges for telephone and non-telephone related services on your local telephone bill. Some of these charges may appear on your telephone bill in terms that do not clearly state what service was provided such as 'enhanced services', 'access', 'activation', or 'minimum usage fees.'

Back More Info 
PSC Consumer Guide: Cramming

What is cramming? How can I avoid cramming?
URL: http://www.dps.ny.gov/cramming.htm

NYS Home Page | Accessibility | Contact Us | Privacy Policy | Disclaimer

APV