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Question What should you do if you have a concern about the health or safety standards of a day care setting?

Answer Call 1-800-732-5207 (during working hours).

In New York City, you can also call the city Department of Health at (212) 676-2444 (during working hours).

An official will inspect the facility within 24 hours if there is suspected imminent danger to children, or within 15 days for other regulatory complaints.

Back Contact: Day Care Complaint Line
E-mail:info@ocfs.state.ny.us
Phone: 1-800-732-5207

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